FAQ About Bulk Cosmetic Ingredients and Functional Ingredients Supply
China Factory • OEM / ODM Support • COA / MSDS Available • Fast Global Delivery
Q: How Do You Ensure Product Quality?
A: Product quality is our top priority. All production and management processes strictly adhere to international standards like ISO and SGS, ensuring full traceability. Each batch undergoes multiple rigorous inspections to guarantee safety and stability.
Q: Can You Provide Relevant Test Reports Or Certificates For Your Products?
A: Yes, Jinan Sinov Biotechnology can provide COA, MSDS, HPLC, UV, and other test reports, as well as third-party certification documents tailored to customer requirements.Furthermore, we can offer third-party testing.
Q: Are You A Manufacturer Of Cosmetic Ingredients?
A: Yes, we are a manufacturer. Sinov operates independent laboratories and factories dedicated to researching cosmetic ingredients.
Q: Where Is Your Factory Located?
A: Our factory is situated in Shandong. We welcome visits to our company.
Q: What Is Your Annual Production Capacity?
A: Our factories maintain ample annual production capacity. Three large-scale facilities ensure timely delivery of large-volume orders. Additionally, the company is currently expanding its production capabilities.
Q: How Strong Is Your R&d Capability?
A: Our professional R&D team consists of top talents from major research universities in China. With nearly 100 scientific researchers, the company develops new formulations and dosage forms based on market trends and customer needs, and regularly launches innovative products.
Q: Can You Source Other Types Of Products For Clients?
A: Yes, we can assist clients in procuring products we do not manufacture. Our company has established a dedicated procurement team serving international clients for this purpose.
Q: What's Your MOQ?
A: Minimum order quantities vary by product. For example:
- Lower-priced items like MACA extract typically require a minimum order of 1kg.
- Products like ghk-cu cosmetic peptides generally require a minimum order of 10mg-1g.
Q: Do You Offer Free Sample?
A: We provide a certain quantity of free samples to long-term partners. New customers may request samples based on specific circumstances.
Q: Can I Get Samples Before Bulk Order?
A: Of course, we have been providing sample services. To reassure our customers, we can offer small quantities of samples.
Q: How Is The Sample Delivered?
A: We have stocks of almost all cosmetic raw materials and functional ingredients. Orders will be shipped on the same day of payment via international express services such as UPS and DHL.
Q: Do You Accept OEM/ODM Business?
A: Certainly. Sinov not only exports cosmetic raw material powders, plant extract powders, and nutritional health ingredient powders, but also provides their derivatives-such as capsules, gummies, sprays, and other product forms.
Q: Do You Offer Private Labeling Services?
A: Yes, Sinov's customization services include private labeling. We provide OEM production tailored to your brand requirements.
Q: Can You Provide Customized Packaging?
A: Yes, we offer diverse packaging options including bottles, pouches, jars, and strips based on client requirements, with support for personalized designs.
Q: Can You Customize Formulas?
A: Yes, we support customized formulations. If you have an existing formula, we can manufacture according to your requirements. If you need compounding services, we will recommend products based on your specific application. For example, the combination of NMN and resveratrol is currently a popular blend in functional supplements.
Q: Do You Have A Dedicated Team Handling Customized Client Requests?
A: We maintain a comprehensive OEM and ODM team capable of delivering one-stop solutions tailored to diverse client needs. For customization, every step-from product formulation R&D and packaging design to manufacturing-is managed end-to-end by experienced professionals.
Hot OEM ODM
Q: What About Shipping?
A: For small batches, we recommend FedEx, DHL, or UPS for fast, secure international delivery. Bulk shipments are best handled via air or sea freight.
Q: Can You Provide Cold-chain Transportation?
A: Yes, for special ingredients such as GHK-Cu and Snap-8, we support cold-chain transportation to prevent product degradation.
Q: How Can I Make Payment?
A: We accept T/T bank transfers, L/C, and other common payment methods.
Q: How Do You Package Your Products?
A: We use dual-layer packaging with inner plastic bags and aluminum foil bags. Each 25kg drum is placed inside a fiber drum. Some cosmetic ingredients are packaged in small bottles or customized according to client requirements.
Q: Do You Offer Competitive Pricing?
A: As a direct manufacturer eliminating intermediaries, our prices are more competitive than industry peers, helping you reduce procurement costs.
Q: I Am Located In A Sanctioned Country. Do You Offer Services To Such Regions?
A: We maintain dedicated export channels for such clients and can accept orders accordingly.
Q: Does Your Company Offer Discounts?
A: We provide discounts based on mutually beneficial arrangements. Special discount policies may also apply during certain holidays.
Q: Do You Maintain Stock Inventory?
A: To meet urgent needs for some clients, we keep most products in stock.
Q: What Is Your Typical Delivery Timeframe?
A: This depends on your specific quantity and requirements. For small-batch purchases, shipment can be arranged on the same day or the next day after payment. For custom orders, delivery times will be confirmed after consultation with our sales team.
Q: Customs Clearance Is Challenging In Our Country. How Do You Manage This?
A: For regions with strict customs like China, Southeast Asia, and South America, our dedicated customs clearance team handles shipments. We have yet to encounter any cargo detention issues.
Q: Do You Offer After-sales Support?
A: We have a dedicated after-sales team. To protect customer rights, we provide samples for testing upfront. Should any issues arise, returns or exchanges are guaranteed.
Q: What Are Your Client Groups?
A: Our clients include cosmetics companies, cosmetic formulation companies, nutritional health product brands, trading companies, distributors, and research institutions.
Q: What Is Your Company's Policy If We Wish To Distribute Sinov Products In Our Market?
A: First, thank you for your interest in promoting SINOV products. We currently have distributors in 40 countries and regions worldwide. Policies vary by region, so please feel free to contact us for detailed discussions.
Q: Do You Support Long-term Supply Contracts?
A: Yes.
Q: Can You Sign Nda Agreements?
A: Yes.
Q: Do You Participate In International Trade Shows?
A: Yes. To enhance communication with clients, we attend exhibitions across different continents annually.
Funtional Ingredients And Cosmetic Ingredients One-stop Factory In China
IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US.
Email:sinov@pharmachemm.com